Our delicious produce should be kept chilled – stored in the fridge, ideally below 3⁰C.

All our produce is freshly hand prepared and therefore suitable for home freezing. It can be stored in the freezer for up to six months without loss of flavour.  The exception to this are Smokey Jo’s Smoked Fish Pates, which are dispatched frozen and may thaw during delivery. They are NOT suitable for RE- freezing. They will have 7-10 days of fridge life on arrival.

You can expect a shelf life in the fridge of approx 2 -3 weeks, except for  Gravadlax  and Smoked Haddock which have only 7-10 days.  Our award-winning Traditional Smoked Salmon will have 3-4 weeks shelf life.  Once opened they should be consumed within 3 days.

As a general rule, smoked foods are most delicious served at room temperature.  It is best to remove the packaging in good time before consuming.  This allows the product to breathe after being vacuum-packed, bringing fabulous texture and succulence.  It also helps to balance the flavours of the meat or fish juices with the tannin tones from the natural oak smoking process.

Our smoked foods are ready to eat, except the Naturally Smoked Haddock and our Smoked Back and Smoked Streaky Bacon.

We recommend Dill Sauce with our Traditional Smoked Salmon and Oak Roasted Salmon. It can be a little overpowering so it’s best to let down with a little crème fraîche. Sweet Beetroot Chutney and Wild Garlic Sauce are also fantastic accompaniments for salmon as well as our Smoked Trout, Smoked Sea Bass and Smoked Mackerel 

Our Redcurrant & Port Jelly has been developed to compliment our award-winning Smoked Gressingham Duck Breast and the Apple Cider Jelly is perfect, partnered with our Smoked Chicken Breast.

For canapés that can be prepared in advance without going soggy, try our canapé shells, delicious bite-size pastry cases, which can be filled with pate or scrumptious combinations of smokie delights with creme fraiche garnished with a sauce, chutney or jelly.

If you would like more recipe ideas or serving suggestions, please visit our recipe pages.

As a general rule,  we would recommend serving between 50 and 60 grams (around 2 ounces) of smoked food per person as a starter, and between 100 and 120 grams per person as a main course. Of course, if you are serving very hungry guests, please allow for more!  You can always freeze any leftovers.

We source our fresh produce with the greatest care, focusing on quality, sustainability and provenance.

The fresh salmon we buy is sustainably produced in deep, fast currents and in low density; sourced from Bacca Scotland, who understand the need to preserve its pristine waters and that quality welfare equates with quality eating. If you prefer an alternative to salmon, our trout is from Chalkstream Fisheries in Hampshire.   The proof of well-farmed fish is in the eating, the flesh is not oily or flabby; it is firm-fleshed, even-coloured and scrumptious because it has been able to swim and produce muscle.

We no longer offer wild salmon or eel in our range as these are not sustainable unless line caught by individual fishermen.

Our fresh chicken is sourced from Red Tractor-assured British farms. Our fresh duck is from Gressingham, Suffolk, who are also Red Tractor assured.

The pork produce is outdoor bred.  It is not labelled free range as the farmers reserve the right to finish the pigs in barns and to bring them in from extreme muddy conditions during inclement weather.  They are all naturally fed with no GM.

Yes, please see the individual product ingredients.

You will find these underneath each product image beside the product reviews.

All allergens are shown in bold.

You can also find the allergens printed in bold on our product labels.

All our parcels are carefully hand-packed in our warehouse.  We send your delicious order in chilled packaging with insulated foil liners and ice to ensure it is in perfect condition on receipt.

Our delivery charge is £9.95 for mainland UK delivery and free for luxury Hampers selections.

Delivery charges for Highlands and Islands will vary – please refer to the chart on our delivery page for detailed prices.

You can also upgrade to a premium pre-1 pm delivery service. It is easier to track parcels due for delivery earlier in the day, to ensure safe & timely delivery.

Please note that there are particular areas, considered remote by the courier company where morning delivery is not an option (eg. some postcodes in Dumfries and Galloway and the Scottish Borders)

Although we endeavour to update the photos on our website with each change to hamper content, some images for our Luxury Food Hampers & Gourmet Gifts may not be exact. Please refer to the item description for specific hamper contents, these will always be correct. We are only a small team and photography is sometimes delayed a little.

Opening a hamper from Black Mountains Smokery is always a wonderful experience, guaranteed to delight your friends and family. All our hampers and gifts are lovingly packed by hand, enclosing your gift message, handwritten.

Hampers under £85 are packed into smart presentation boxes with gift shred and put into an outer branded cardboard box for safe transit. Our hampers selections over £99 or those that don’t fit into a presentation box are gift-packed into a smart branded cardboard hamper box or a luxury wicker hamper, where included.  If you would like to upgrade your gift selection to be sent in a wicker hamper, you can, simply, add one to your order.  Please phone us if you are not sure which size to choose.

It’s best to pick a delivery date when you can be home to sign for your parcel.

If you can’t be home, our couriers will leave the parcel in a safe place. You can specify a preferred spot (like with a neighbor or on the porch) in the ‘Delivery Instructions’ box at checkout.

Please inform your gift recipients to expect a parcel, so they can put their delicious present into the fridge on the delivery day.

Unfortunately, our foil liners are not recyclable  – but you can reuse them!

They are brilliant for keeping shopping cool on the way home from the supermarket or for taking on summer picnics.  We know they have been re-purposed as grow bags, knight’s costumes, windscreen reflectors and for wall insulation behind radiators … we would love to hear more! Please let us know your ingenious ideas.

If it is helpful, you can return the liners to us for reuse.

As you go through the check-out process, either online or over the phone, you can pay by Credit or Debit Card via the SagePay Secure Payment Gateway. SagePay (now Opayo) processes your payment on our behalf. As our payment provider, SagePay ensures that card payment details are kept completely safe and secure.

If you need to alter your order, please let us know as soon as possible and we will always try to accommodate your changes.

Christmas is our busiest time of the year – we send out hundreds of parcels a day in the two weeks before Christmas. Obviously, it can be very difficult to find individual parcels when there are so many. Once your item is packed and ready for dispatch (one or two days before your delivery date), we are unable to change either the contents of your order or the delivery address. We are also unable to cancel your order once it has been packed.

Absolutely, you can send to as many different addresses as you like!

Once you add an alternative delivery address to your online address book, it will be saved and ready for your next order.

Please remember, that if you need to send orders to multiple addresses, you’ll need to create a separate order for each one.

If you need any help adding your addresses or placing your orders, just phone or email.  It is often quicker for us to do – and we can take a single payment to save you from multiple check outs.

We’re here to help!

We love having visitors to our smokery shop in Crickhowell. We are open from Monday – Friday from 9am to 5pm.

The fridges display scrumptious award-winning smoked fish and meats, local charcuterie and wonderful Welsh cheeses. Our shelves display a wealth of delicious accompaniments and treats from Wales and afar; but all produced by like-minded family businesses.

As a small, genuinely artisan producer, we respond to orders as fast as we can and this can leave the shop short of stock between productions. If there is something in particular that you would like, please order it in advance – you can always top up your order with extra goodies when you are here.

If you can’t remember your password, please click “I’ve Forgotten my password” to request a password reset. An email with a link to reset your password will be sent to the email address registered to your account. You can then log in and change the password to something more memorable.  Sometimes this email will mistakenly arrive in your ‘spam’ or ‘junk’ folders instead of in your ‘inbox’.  Please keep an eye out for it in all locations!

Please remember we are always on the end of the phone to help you – 01873 811566